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Training and Support

The kind of 24/7 support you've always wanted

We are passionate about providing great customer service and are here to help you with whatever might happen.  With our world-class technology and exceptional support, we’ve become one of the most trusted companies in this industry. Your satisfaction is our top priority. 

We know that switching to our software can be difficult, so we offer virtual classroom training and 1-on-1 onboarding sessions. Our team of experts will teach you all about selling/scaling in no time!

There is an expert available to help you.

If you have any questions or concerns that might come up! You are never alone. 
Technical support is one of the best parts of working with us. Our friendly team will fix your problem as soon as possible, no matter what time it may be!

You can count on us for regular check-ins.

We’re with you all the way. Whether it’s a new release or an update, our team will be there to help refresh your skills and ensure everything is running smoothly for you!

Free Training

Lightspeed is easy to learn.  We train you for free so you can use your POS to its full potential.

  • Live online training and Q&As with a specialist
  • Learn from the comfort of your home or business
  • Quick and easy software setup
  • Optional one-to-one follow up 

Educational Content

Read the blog posts about your industry, free guides on improvements & best practices, and customer videos to discover other businesses like yours.

  • Free guides
  • Blog posts with news 
  • Customer testimonials and video
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